Legal
Terms of Use
Plans and pricing
PrintFlow AI is available as a Free plan and paid Pro and Scale plans. Current founding monthly prices are €8.99/month for Pro and €24.99/month for Scale. Stripe Checkout is the source of truth for final prices, taxes, renewals, invoices, and any proration. These terms apply to all use of the service.
Who these terms are for
PrintFlow AI is aimed at entrepreneurs, self-employed sellers, Etsy sellers, and sellers of digital products. The product is not positioned as a consumer-focused mass-market offering; mandatory consumer rights still apply where the law requires.
The product
PrintFlow AI helps you generate drafts of listing and marketing text for digital products and printables from structured briefs. Output is automated and may be incomplete, inaccurate, or unsuitable for your situation.
Free plan
The Free plan is available within the limits shown in the app (including monthly successful generation limits, which may change as the product evolves).
Pro and Scale
Paid plans are available via Stripe Checkout. Stripe shows the final price, tax handling, renewal interval, and payment details before you complete the subscription.
Accounts and security
You are responsible for safeguarding your login credentials and for activity under your account, except where you prove you are not at fault. Report suspected misuse to support@printflow-ai.com. We may suspend or close accounts for serious breaches of these terms or applicable law.
Billing and subscriptions
Payments are processed by Stripe when checkout or the customer portal is available. Prices, taxes, renewal rules, invoices, and any proration follow the offer at checkout and Stripe's terms.
Cancellation is possible at any time through the Stripe customer portal. Your subscription remains active until the end of the current billing period.
Founding pricing: Subscribers who purchase a founding plan retain their founding price for as long as the subscription remains active and uninterrupted. If the subscription is cancelled and later restarted, the then-current standard price applies.
Refunds are considered case by case and in line with mandatory legal rights.
Right of withdrawal (consumers)
Consumers can withdraw from a paid plan within 14 days of the purchase. The rules — immediate start, refund for unused listing packs, how to withdraw online and the model withdrawal form — are in our Withdrawal Policy, which you accept at checkout.
AI-generated output
Outputs are drafts and suggestions. You must review content before publishing or relying on it. We do not guarantee Etsy sales, SEO ranking, revenue, search visibility, platform approval, or the legal correctness of generated text. You remain responsible for trademarks, copyright, marketplace rules (including Etsy), accuracy, and compliance before publication.
Prohibited use
You must not use the service to create or promote, among other things:
- illegal content;
- infringing content;
- misleading listings or claims;
- spam;
- abusive or harmful content;
- attempts at platform manipulation;
- violations of trademarks, copyright, or other third-party rights.
We may restrict access or terminate the relationship where permitted by law.
Availability and changes
The service may change, be improved, be limited, or be temporarily unavailable. We may update these terms where appropriate and communicate material changes as required.
Etsy shop connection (closed beta)
The Etsy connection is a closed beta for invited accounts. It may change, be limited or end at any time. By ticking the box in the connect dialog you accept this section and authorise PrintFlow AI to access your Etsy shop through the Etsy API with the permissions shown there. You can disconnect at any time in Settings.
PrintFlow AI never publishes on its own: changes to titles, tags or descriptions are sent to Etsy only after you approve them, one listing at a time. You remain responsible for what you publish on Etsy and for following Etsy's own terms and policies. How we handle Etsy data is described in the Privacy Policy.
DISCLAIMER: THIS APPLICATION IS SOLELY PROVIDED BY BEN-LUCA GOAK, OPERATOR OF PRINTFLOW AI (THE “APPLICATION DEVELOPER”). YOU ACKNOWLEDGE THAT ETSY, INC. AND ITS AFFILIATES ARE NOT THE APPLICATION DEVELOPER, DO NOT PROVIDE THE APPLICATION SERVICE, AND MAKE NO WARRANTIES OF ANY KIND WITH RESPECT TO THE APPLICATION OR DATA ACCESSED THROUGH IT.
Questions and claims about the connection must be directed to us at support@printflow-ai.com, not to Etsy.
The term 'Etsy' is a trademark of Etsy, Inc. This Application uses Etsy's API, but is not endorsed or certified by Etsy.
Liability
Liability is governed by applicable law. To the extent permitted, we exclude liability for slight negligence except in cases involving material breach of duty, injury to life, body, or health, or mandatory product liability rules. Liability for slight negligence in respect of material contractual duties is limited to foreseeable typical damage.
Governing law and jurisdiction
The laws of Austria apply, excluding the UN Convention on Contracts for the International Sale of Goods, to the extent permitted. Mandatory consumer protections of your country of residence remain unaffected where they apply.
To the extent permitted by applicable law, the place of jurisdiction is Vienna, Austria. For consumers within the EU, mandatory jurisdiction rules of the consumer's country of residence remain unaffected.
Contact
Operator: Ben-Luca Goak (address on the Imprint). Email: support@printflow-ai.com. Support: Support.
Deutsche Kurzfassung
Zielgruppe: Unternehmer, Selbstständige, Etsy- und Digitalprodukt-Verkäufer; kein rein verbraucherzentriertes Angebot.
Pläne: Free kostenlos; Pro und Scale per Stripe Checkout verfügbar. Kündigung jederzeit zum Ende des laufenden Abrechnungszeitraums über das Stripe-Kundenportal möglich.
Founding-Preis: Abonnenten, die einen Founding-Plan abgeschlossen haben, behalten ihren Founding-Preis, solange das Abonnement aktiv und ununterbrochen besteht. Bei Kündigung und Neuabschluss gilt der dann aktuelle Standardpreis.
KI-Ausgaben: Entwürfe ohne Garantie für Umsatz, SEO, Sichtbarkeit, Plattformfreigabe oder rechtliche Korrektheit — Prüfung und Verantwortung liegen bei Ihnen.
Widerrufsrecht (Verbraucher): Verbraucher können einen bezahlten Plan binnen 14 Tagen ab dem Kauf widerrufen. Sofortiger Beginn, Erstattung für nicht genutzte Listing-Pakete, Online-Widerruf und Muster-Widerrufsformular: siehe Widerrufsbelehrung, die Sie im Checkout akzeptieren.
Etsy-Shop-Anbindung (closed beta): Nur für eingeladene Konten, kann sich jederzeit ändern oder enden. Mit dem Häkchen im Verbinden-Dialog stimmen Sie diesem Abschnitt zu; Trennen ist jederzeit in den Einstellungen möglich. Änderungen gehen nur nach Ihrer Freigabe und je Listing an Etsy; für Veröffentlichtes und die Einhaltung der Etsy-Regeln sind Sie verantwortlich. HAFTUNGSAUSSCHLUSS: DIESE ANWENDUNG WIRD AUSSCHLIESSLICH VON BEN-LUCA GOAK, BETREIBER VON PRINTFLOW AI (DER „ANWENDUNGSENTWICKLER“), BEREITGESTELLT. SIE VERSTEHEN, DASS ETSY, INC. UND SEINE VERBUNDENEN UNTERNEHMEN NICHT DER ENTWICKLER DER ANWENDUNG SIND, DEN ANWENDUNGSSERVICE NICHT ANBIETEN UND KEINE GARANTIE FÜR DIE ANWENDUNG ODER DIE DATEN, AUF DIE DARÜBER ZUGEGRIFFEN WIRD, ÜBERNEHMEN. Fragen und Ansprüche richten Sie an uns, nicht an Etsy. Markenhinweis: Der Begriff „Etsy“ ist eine Marke von Etsy, Inc. Diese Anwendung verwendet zwar Etsys API, ist aber nicht von Etsy empfohlen oder zertifiziert.
Anwendbares Recht und Gerichtsstand: Österreichisches Recht, UN-CISG ausgeschlossen. Gerichtsstand soweit zulässig Wien, Österreich. Zwingende Verbraucherrechte des jeweiligen Wohnsitzlandes bleiben unberührt.
Kontakt: support@printflow-ai.com, Anschrift siehe Imprint.